Connect to Claude: ask about your store's data in a Claude chat
If you use Claude, you can connect your store to it. The connector opens Commbot AI's read tools to Claude: Claude reads your store summary, today's sales funnel, orders and products and answers from them, but it cannot change anything.
Many sellers already use Claude in their daily work: drafting reports, building tables, brainstorming. With Connect to Claude, Claude knows your store: you ask about your Ozon store's figures right in a Claude chat, without copying them out of the panel. The connector only reads; it cannot change anything in your prices, stock or listings.
How to set it up
- Open the Commbot AI page in the panel with the store you want to connect selected. Find the Connect to Claude box in the right-hand panel.
- Press Create connection link and take the link with Copy. The link is shown only at this moment.
- In Claude, go to Settings → Connectors → Add custom connector and paste the link.
- Ask about your store in a Claude chat: "How many orders came in today?", "Which of my products got the most views in the last 7 days?"
- You can revoke the link from the same box at any time; Claude can no longer read data through a revoked link.
What it affects
- What Claude reads: store summary, today's sales funnel and assessment, orders, product and catalog search, product details and descriptions, operation history, notifications, the deactivation queue and read-only queries on your store data.
- What it doesn't read: buyer messages are deliberately excluded; your customers' conversations are not sent to Claude.
- What it can't do: adding products, taking them off sale, changing prices or settings are not part of the connector. You make changes in the Commbot panel or with Commbot AI.
- Store separation: Claude sees only the data of the store the link was created for. If you have several stores, create a separate link for each.
For better results
- Say what format you want: requests like "make a table of this week's orders and revenue" combine Claude's writing and table skills with your store data.
- If you connect several stores, give each connector the store's name when you add it to Claude, and mention the store in your question.
- If you can't see the option to add a custom connector, check whether your Claude account allows it.
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